Staff access only. Use your RidgePro account.
Every intake becomes a Contact + Property + Job. Stage tracker mirrors §34 “you are here.”
| Job # | Customer | Property | Type | Disposition | Stage |
|---|
Some jobs are at a property that already has saved measurement(s). Reuse is never applied automatically — a staff member must review and confirm.
Legacy files stay in Google Drive; the app links to them. Each file shows its original Drive path so it stays recognizable.
| File | Category | Original Drive path | Status |
|---|
Add who hears about a job. The homeowner is auto-consented; a third party stays dormant until they opt themselves in via their own consent link/QR. Scope is locked to what you assign — financial alerts never reach a non-financial party.
The provider-send worker drains the queue. Rows go queued → sending → sent / failed / skipped live. A channel with no provider key is flagged + skipped, never sent.
| When | Job | Alert | Channel | Status | Note |
|---|
Check vehicles & equipment out / in with a condition note; print a QR label (§7e tie-in) so a phone scan jumps straight to the asset. GPS tracking is an optional plug-point — flagged, not fabricated.
| Asset | Type | Identifier | Custody | Last reading | Actions |
|---|
⚠ Manufacturer service intervals are flagged inputs — enter values from the manual; nothing is invented. A rule with no interval is never marked due.
| Asset | Service | Interval | Last done | Latest reading | Status |
|---|
What must be on the truck per appointment type. Items tied to an asset category show how many of that category are available (checked-in) right now.
| Asset | Category | Purchase | Maintenance | Total |
|---|
What the crew should know before they arrive. License plates and access codes are captured in a locked drawer and never shown here — this view is the safe pre-visit briefing.
⚠ Never type a gate code or lockbox combo here — codes go in the locked secret drawer (§30), surfaced only during the active job window.
One claim per job. The work gate opens on payment received + (no mortgage, or endorsement funds released). Storm dates are never fabricated; date-of-loss is set only when the adjuster confirms.
Stamp the six close-out steps in order — archive is always last. Reconcile estimated vs. actual (material & labor auto-pull from real receipts & paid subs), then complete to flip the job to closed.
Capture owner-of-record from the county record (never guessed), identify the signer, and resolve the match. The signing gate stays shut until the owner-vs-signer question is resolved and the matching attorney template is approved. Contract wording is an attorney plug-point — the app fills, it never drafts legal text.
Cash & ACH get a discount off the standard (card/financing) price — never a surcharge. Card payments require a processor token (hosted fields) — raw card/bank numbers are never stored. Processor creds + cash-discount legal framing + Service Finance dealer creds are Kyle plug-points.
⚠ All amounts are PLACEHOLDERS — enter your real service-request fees. Leave a cell blank to keep that combination unpriced. Only admins can edit; changes are audited.
| Appointment type | Service | Amount ($) |
|---|